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Disappointment
February 05, 2010 22:03

Went to Plaza Singapura in hopes of changing my Sony Ericsson W595 into LG Lollipop, but seriously, I got the big shocker of my life.

We asked the counter for a queue number so that I can exchange my current cell into a LG one using the Take3 plan. The guy checked and said that I've only used W595 for ten months and thirty days, and says that I'd have to pay a total of $250 in order to exchange for a new phone; unless I wait for another ten more months so that I'll be able to exchange for free.

Now, first things first: When I first got W595, the sales person in Bugis says that I can exchange for a new phone after nine months. He did not mention anything about having to pay extra if I were to exchange early. This is by far the worse service I've ever had. The sales person did not even have the initiative to mention that we'd have to pay extra if we wanted to change the phones before twenty months.

And not to forget, it always states "for free with Take3 plan". I think there's some misunderstanding for the word "free". Their definition of free seems to mean after twenty months. Curses to the human.

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